Veolia Water UK
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Veolia Water in the UK serves over 3.5 million customers with around 940 million litres of water a day.
Your water supplier
Our water companies are:
To find out which company supplies your tap water, please enter your postcode in the box on the right.
Or click on your area of the map to go straight to its website.
ISO Accredited
The Environmental Management systems of all Veolia Water UK businesses are now certified to ISO 14001.
Veolia Water Southeast and the majority of Veolia Water Outsourcing businesses also have integrated management systems that additionally meet the requirements of ISO 9001 (Quality Management) and OHSAS 18001 (Occupational Health and Safety).
For full details, please see our Accreditations page.
Award Winning
Our work has won, or been nominated for, many industry awards. We've been recognised for environmental leadership, customer services, sustainability and more.
For example, Veolia Water Central received a Major Commendation from Business Commitment to the Environment (BCE) for linking up with its highways reinstatement and maintenance partner Stanmore Quality Surfacing (SQS) to reduce the environmental impact of its street works by changing industry standards and practices for sustainable waste recycling.
The partnership has resulted in more than 20,000 tonnes of excavated street works waste being recycled and reused to back-fill trenches and a saving of almost 2,000 tonnes of carbon dioxide.
Veolia Water UK also retained its "Platinum" status in BITC's Corporate Responsibility Index, and received a coveted "Big Tick" for demonstrating environmental leadership in water efficiency and resource efficiency.
Examples of innovation included the Veolia Water Central/SQS excavated waste recycling project (see above) and a new sustainable process for treating rainwater falling on landfill sites, which produces commercially viable by-products.
All the hard work in delivering great customer experiences and improving the processes we carry out continues to pay off. The Directors Office at Veolia Water Central was shortlisted for an award in the National Customer Service Awards 2010 in the category National Customer Service Complaints Team of the Year. Mariyah Acka'a, Commercial Customer Experience Manager, was also shortlisted in the Customer Service Manager category. Our team was benchmarked against others across the Customer Service Industry to reach this stage.
We were also rewarded for our innovative approach to travel when we won the Best Environmental Travel Project category at the 2010 Hertfordshire Green Awards ceremony. The award was given in recognition of the travel plan at our Hatfield office, which involved implementing a range of alternative travel arrangements for staff when the Hatfield and Bushey offices relocated in April 2009.
You can find out more on our Awards and Achievements page.
