Municipal Markets

Your Challenges

The municipal markets include the regulated water supply and waste water companies; and local, county and government authorities across the UK.

Owing to the sheer scale of the operations, and the quantity of people served, the regulations that govern water and sewerage activities are extremely strict and performance is monitored closely by enforcement agencies.

Public health and safety is the number one priority. Perhaps the most important issue faced by municipalities, is to provide a safe, clean and healthy high quality product, whether it is tap water or treated wastewater.

In the UK, local authorities are facing various challenges directly linked to the supply and management of water. Issues such as increasing populations, new housing developments, ensuring access for all essential services, protecting the environment (including the strain on natural resources through extraction) and improving public health; are all critical areas of discussion and debate.

Water and waste water companies are taking a lead on environmental impacts by encouraging water efficiency. Similarly, reducing leakage and improving dated water infrastructure are targets all water companies must comply with. At the same time, these companies want to concentrate on delivering the highest quality service and gain increased efficiency and cost certainty from the delivery of water-related services.

Our Solutions

Veolia Water understands these challenges first hand, as we experience them on a daily basis. In the UK, we own and operate three water companies responsible for supplying drinking water to more than 3.5 million people. We are also responsible for operating and maintaining 107 water treatment works and more than 16,000km of water mains.

With 20 years experience of providing water services to municipal markets, we have the knowledge and experience to confidently manage any aspect of water management. Veolia Water provides fully bespoke water supply and wastewater treatment services, on an outsourced basis, to water companies and government authorities throughout the UK:

Operating and Maintenance

We can ensure the smooth running of assets, ranging from treatment works and pumping stations to underground networks.

Design and Build Technological Solutions

We offer bespoke solutions for the treatment of water and wastewater, from the installation of individual, engineered solutions and packaged plants to complex design and build projects utilising several unique Veolia Water technologies.

Management and Delivery

For projects and programmes - we use our know-how to ensure that investment plans are implemented efficiently and effectively.

Treatment, Disposal and Recycling

Carbon footprint reduction can be achieved through the treatment, disposal and recycling of biosolids.

Customer Service Provision

We can take on the responsibility for achieving Ofwat customer service targets, including meter readings, billing, responding to bill-related queries, cash collection, debt management and providing support services to clients who have special needs.

More Information

Our Case Studies on a Leachate Treatment Plant at the Candles Landfill Site and a Desalination Plant for the MoD in Gibraltar demonstration our work in this area.

Please read our Partner to Major Cities brochure, which explains how Veolia Water can provide communities with their water needs.