Contact us

If you have a query about your tap water, please contact your local water company by clicking on your area of the map.

 
Veolia Water UK

Veolia Water Central

(Formerly Three Valleys Water)

Click here to visit our website or e-mail us with account queries at mybill.central@veoliawater.co.uk

Save some time and pay your bill online.

And that's not all you can do! Take advantage of our improved online services:

You can also call us (all calls are charged at local rate):

Emergencies, water quality, supply and leak enquiries:

0845 782 3333

Enquiries if you have a meter:

0845 769 7985

Enquiries if you don't have a meter:

0845 769 7982

Veolia Water Southeast

(Formerly Folkestone and Dover Water Services)

The Cherry Garden, Cherry Garden Lane, Folkestone, CT19 4QB

Click here to visit our website or e-mail us with queries at enquiries.southeast@veoliawater.co.uk

Save some time and pay your bill online.

You can also call us (all calls are charged at local rate):

General enquiries:

0845 888 5 888

Customer Services:

0845 888 5 888

Emergencies:

0845 888 5 888

Media enquiries:

0845 888 5 888

Veolia Water East

(Formerly Tendring Hundred Water Services)

Mill Hill, Manningtree, Essex, CO11 2AZ

Click here to visit our website or e-mail us with queries at customerservices.east@veoliawater.co.uk. Payment enquiries can be sent to paymentadvice.east@veoliawater.co.uk

Save some time and pay your bill online.

You can also call us (*calls are charged at local rate):

General and Billing enquiries:

 0845 1489288*

Payment Helpline:

 0845 1482911*

Emergency:

 0845 1489299*

Media enquiries:

 01707 277110

Veolia Water Projects (Tidworth and Perham Down)

PO Box 3474, Swindon, SN3 9AF

*All calls are charged at local rate and may be monitored or recorded for training purposes.

More details can be found on the Veolia Water Projects website.

Veolia Water UK plc

Veolia Water Corporate Headquarters

If you are a Veolia Water Central tap water customer and have a query, please call 0845 782 3333.

  • Reception: 020 7843 8500
  • Fax: 020 7843 8560
  • Media enquiries: 01707 277110
  • Email: information@veoliawater.co.uk

    • Veolia Water Scotland

    Head Office and General Enquiries:

    15 Pitreavie Court, Pitreavie Business Park, Dunfermline, KY11 8UU

    Veolia Water Outsourcing Engineering Services:

    Delivering high quality water-related services to municipal, industrial and commercial organisations

    Cailburn House, Unit K Pitreavie Crescent, Pitreavie Business Park, Dunfermline KY11 8UT

    Veolia Water Outsourcing Ltd

    Water cycle management for municipal, industrial and commercial clients.

    If you are a Veolia Water Central tap water customer and have a query, please call 0845 782 3333.

    Or email for specific information regarding the following services: