Contact Us

If you want to pay a bill, have a meter installed or get water efficiency tips, you can do all this and more on the customer website at www.veoliawater.co.uk/central

Check to see if you are a Veolia Water Central customer by entering your postcode in the box on the right.

• Emergencies, water quality, supply & leak enquiries: 0845 782 3333 (Mon - Fri 7am to 8pm, Sat - Sun 8am to 4pm. Emergency service operates outside these hours)
• Metered bill enquiries: 0845 769 7985 (Mon - Fri 8am to 6pm, Sat 8am to 2pm)
• Non-metered bill enquiries: 0845 769 7982 (Mon - Fri 8am to 6pm, Sat 8am to 2pm)

All calls are charged at local rates.

Media enquiries: More details on our Media page.

If you have a sewerage-related query, please visit the wastewater area of the Veolia Water Central website.

If you want to pay a bill, have a meter installed or get water efficiency tips, you can do all this and more on the customer website at www.veoliawater.co.uk/southeast

Check to see if you are a Veolia Water Southeast customer by entering your postcode in the box on the right.

• Customer services: 0845 888 5 888

All calls charged at local rates.

Media enquiries: More details on our Media page.

If you have a sewerage-related query, please visit the wastewater page of the Veolia Water Southeast website.

If you want to pay a bill, have a meter installed or get water efficiency tips, you can do all this and more on the customer website at www.veoliawater.co.uk/east

Check to see if you are a Veolia Water East customer by entering your postcode in the box on the right.

• General and Billing enquiries: 0845 1489288
• Payment Helpline: 0845 1482911
• Emergency enquiries: 0845 1489299

All calls are charged at local rates.

Media enquiries: More details on our Media page.

If you have a sewerage-related query, please visit the wastewater page of the Veolia Water East website.

If you want to pay a bill or have a query, you can find full details on the customer website at www.veoliawaterprojects.co.uk

• Operational and Billing Enquiries: 08451 482 909 (Mon - Fri 8:30am to 4:30pm)

A 24 hour emergency service operates outside of these hours.

Calls may be monitored or recorded for training purposes

• If you are a tap water customer please contact your water company above. Veolia Water Outsourcing cannot help with tap water queries.
• Sales enquiries and information: 01707 268 111
• Media enquiries: More details on our Media page
• Email: information@veoliawater.co.uk

Cailburn House, Unit K Pitreavie Crescent, Pitreavie Business Park, Dunfermline KY11 8UT

• Are you a tap water customer? If so, please contact your water company above. Veolia Water Outsourcing Engineering Services does not deal with any tap water queries.
• Sales enquiries and information: 01707 679170
• Fax: 01383 734701
• Media enquiries: More details on our Media page
• Email: vwes@veoliawater.co.uk

• Are you a tap water customer? If so, please contact your water company above. Veolia Water UK's Head Office does not deal with any tap water queries.
• Reception: 020 7843 8500
• Fax: 020 7843 8560
• Media enquiries: More details on our Media page
• Email: information@veoliawater.co.uk

15 Pitreavie Court, Pitreavie Business Park, Dunfermline, KY11 8UU

• Are you a tap water customer? If so, please contact your water company above. Veolia Water in Scotland does not deal with any tap water queries.
• General enquiries: 01383 749576
• Fax: 01383 749541
• Media enquiries: More details on our Media page
• Email: scotland@veoliawater.co.uk